Privacy policy

WELCOME to the privacy policy of SILICONAS SILAM S.A. (hereinafter referred to as SILAM), which hereby notifies you that https://www.silam.com is its official WEBSITE (hereinafter WEBSITE).

Thank you for taking the time to read SILAM’s privacy policy. It is designed to help you better understand the following aspects:

1.- PERSONAL INFORMATION COLLECTED BY THE WEBSITE
2.- FURTHER INFORMATION ON PRIVACY
3.- CONTACT INFORMATION

This policy is governed by the current Spanish Personal Data Protection Act. In all cases, the WEBSITE reserves the right to change its Privacy Policy at any time and therefore recommends that users review it on a regular basis.

1. – PERSONAL INFORMATION COLLECTED BY THE WEBSITE

As a user you can visit us without disclosing any personal information. The WEBSITE doesn’t have any forms.

2.- FURTHER INFORMATION ON PRIVACY

2.1. Right to access, cancellation, rectification and objection

In accordance with current legislation governing the protection of personal information, you are entitled to exercise your right to access, cancellation, rectification and objection to the processing of your personal data by contacting the personal information officer by telephone  or postal mail at SILAM (Polígono Industrial José Mari Korta. Parcela A.3.2. E20750 Zumaia (Gipuzkoa), and include your name, address, telephone and a copy of your passport or national identity card.

2.2. SILAM DOES NOT USE COOKIES

Cookies are pieces of information that a website transfers to an individual’s hard drive for identification purposes SILAM. The website uses cookies.

SILAM and IP addresses – An IP address is a series of numbers that are automatically assigned to your computer whenever you visit a website or through a company’s LAN or WAN. The SILAM WEBSITE DOES NOT use IP addresses to gather information on user behaviour or to count the number of visits to the website. We respect your anonymity. The WEBSITE does use user IP addresses or any other information to create hyperlinks.

As far as SILAM uses  Google Analytics and this service  uses Cookies, the website uses cookies too, in order to identify web visits for statistical information.

4.3. Security measures

The WEBSITE uses a system of password-protected access to databases created for collecting and storing personal information, which allows only authorised parties access to this data. However, 100% security does not exist on the Web and therefore it is difficult for the WEBSITE to fully guarantee the security of your data transmitted directly or via the online products and services. Once SILAM has received your personal information every effort is made to ensure that your personal information is secure.

5.- CONTACT INFORMATION

If you have any questions about our Privacy Policy or practices, please contact our personal information officer by telephone or postal mail at SILAM (Polígono Industrial José Mari Korta. Parcela A.3.2. E20750 Zumaia (Gipuzkoa).

Legal Warning

PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THIS WEBSITE. By using this WEBSITE, you agree to the terms and conditions herein. Therefore, if you do not agree with the terms and condition, do not use this WEBSITE.
1.- Terms of use and acceptance
2.- Characteristics of WEBSITE
3.- USER obligations
4.- Warranty disclaimers
5.- Liability and exemptions
6.- Intellectual and industrial property
7.- Procedure for making claims of copyright infringement
8.- Personal information
9.- Notices
10.- Completeness
11.- Waiver of rights
12.- Duration and termination
13.- Governing law, language and jurisdiction

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1.- Terms of use and acceptance

By using the SILAM WEBSITE, you acknowledge yourself as a USER. Your use of this WEBSITE and of any of the services or information provided herein, implies your full AGREEMENT as a user, with all of the terms of use governing the content and services.
SILAM informs you that certain products, services and/or information may be subject to SPECIFIC TERMS OF USE, which will be brought to your attention prior to use and, where applicable, shall replace and/or modify the General Terms of Use contained in this document. Access and use of these products, services and information implies YOUR AGREEMENT with the specific terms in force and shall form part of the general terms of use. Should there be a contradiction between the terms and conditions laid down in the General Terms of Use and the Specific Terms of Use, the terms contained in the latter shall take precedence over any incompatible terms, and only with regard to products, services and/or information subject to the specific regulation. If, for example, you use the section e-business, SILAM may provide you with specific guidelines.
SILAM reserves the right to change the terms of use of its products, services and information at any time without prior notice, and to incorporate new terms. Please review the terms and conditions of use from time to time.
SILAM provides its products, services and information just as they appear.

2.- Characteristics of WEBSITE

As a USER, SILAM facilitates access to a wide range of online resources via its WEBSITE.
SILAM reserves the right to change the products, services and information, as well as the appearance and configuration of its WEBSITE, at any time without prior notice. As a user you acknowledge and accept that at any time SILAM may suspend, deactivate and/or delete any products, services and/or information included in this WEBSITE.
SILAM shall make all efforts to ensure continuous availability and accessibility to its WEBSITE. However, address changes, the establishment of new connections and updating the WEBSITE may cause temporary interruptions lasting only as long as such tasks require.

3.- USER Obligations

3.1. As a user you undertake to use the WEBSITE in a diligent and appropriate manner and shall not use the WEBSITE for any illegal, immoral illicit purposes, exercising common sense and/or commonly accepted good judgement; nor shall you, infringe or otherwise jeopardise the rights of third parties, exempting SILAM of any responsibility deriving from any such actions.

3.2. As a user you acknowledge and accept that the use of this WEBSITE is for private and personal use only and that using any of the products, services and/or information included in this WEBSITE for commercial purposes is strictly prohibited.

3.3. As a user you shall abstain from adapting or manipulating any trademarks, service marks and intellectual or industrial property protected by copyright associated with SILAM or owners of products included on this WEBSITE; the same applies to any technical devices used for protection.

3.4. If SILAM has provided you with a means of creating a personal code (password) to access restricted use areas, you are the sole person entitled to use the password, and are therefore responsible for any and all activities undertaken with your password.

Therefore, in defining your password, you should use characters that are not easily identifiable, and keep it strictly confidential. Allowing unauthorised persons to use your password, or using and/or attempting to decipher another person’s password is considered a serious breach of security regulations.

4.- Warranty disclaimers

4.1. SILAM offers no implicit or explicit guarantee of the products, services and/or information included on this WEBSITE nor of the WEBSITE itself. Thus, for informational purposes only, SILAM does not guarantee:

(1) Availability and continuity from any location of its WEBSITE and the products, services and/or information contained therein.
(2) Uninterrupted access at all times of the WEBSITE and the products, services and/or information included therein.
(3) Levels of quality, interoperability, quantity and functionality of the products, services and/or information included on the WEBSITE.
(4) Adaptation or suitability for a particular and/or specific purpose of its products, services and/or information included on the WEBSITE.
(5) The veracity, precision, completeness, validity, reliability, timeliness and usefulness of the information contained in this site.
(6) Freedom from computer virus or other harmful elements in the information or services provided through this WEBSITE.
(7) Unauthorised access and/or alteration of data stored and transmitted through the WEBSITE or through the services offered therein.

4.2. Unless expressly stated in the specific terms of use, SILAM is not involved in providing the products, services and/or information offered on or off this WEBSITE, nor does it supervise or exercise any control over their validity, precision, veracity, appropriateness, quality, reliability, authenticity and/or usefulness, and therefore cannot make any guarantees.

5.- Liability and exemptions

5.1.As a user you are aware and voluntarily agree that you are solely responsible for the use of the WEBSITE, products, services and information. Thus, except for cases in which legal requirements limit liability, SILAM disclaims any responsibility to users or clients with regard to the access and use of the WEBSITE or the products, services and/or information included therein, and under no circumstances will SILAM compensation be liable for any loss of profit.
5.2. SILAM shall be exempt from any responsibility deriving from, but not limited to, the following circumstances :

(1) Lack of availability and continuity of the WEBSITE and its products, services and/or information.
(2) Interruption, suspension or cancellation of access to the WEBSITE and to the products, services and/or information contained therein.
(3) Failure to comply with levels of quality, interoperability, quantity and functionality of the products, services and/or information included on the WEBSITE.
(4) Lack of adaptation or suitability for a particular and/or specific purpose of its products, services and/or information included on the WEBSITE.
(5) Lack of veracity, precision, completeness, validity, reliability, timeliness and usefulness of the information contained in this site.
(6) Presence of computer viruses or other harmful elements in the information or services provided through this WEBSITE.
(7) Unauthorised access and/or alteration of data stored and transmitted through the WEBSITE or through the services offered therein.
(8) Lack of validity, precision, appropriateness, quality, reliability, authenticity and/or usefulness of the products, services and/or information supplied by third parties on or off this WEBSITE, in particular, but not limited to damages resulting from:

a. Infringement of intellectual and industrial property rights, personality rights and any other rights of third parties as a consequence of transmission, disclosure, availability, reception or obtaining access to the products, services and/or information.
b. Acts of unfair competition and/or illicit advertising.
c. Damages or defects in products, services and/or information announced or made available by or resulting from access to the products, services and/or information included on the WEBSITE.
d. Failure to comply or improper compliance with third-party obligations made available by or resulting from access to the products, services and/or information included on the WEBSITE.

5.3. As a user you are aware and voluntarily agree that third-party suppliers of products, services and information, not associated with SILAM or not on the WEBSITE are solely and exclusively responsible for any damages resulting from any products, services and information made available.
5.4. SILAM does not guarantee the technical reliability, quality, precision or veracity of the products, services and information available through links to this WEBSITE. SILAM neither commercialises nor exercises any control whatsoever over such items and can therefore not be held responsible.

6.- Intellectual and industrial property

6.1. As a user you acknowledge and agree that the elements included on the WEBSITE and in each of the products, services and/or information, as well as the structure, sequence, organisation and appearance thereof, plus databases, any associated computer programs employed, are protected by the intellectual and industrial property rights of SILAM or third parties.

Without express authorisation by SILAM or third party owners, or when permitted by law, as a user you shall use the materials, elements and information accessed through the WEBSITE and each of the services exclusively for your own personal needs. The services, products, elements and information obtained through the WEBSITE shall not be exploited for commercial purposes either directly or indirectly.
6.2. Users shall refrain from removing trademarks or service marks (intellectual or industrial property) of SILAM or any third parties appearing on the WEBSITE.
6.3. If you are interested in including a hypertext link to this WEBSITE or would like to distribute the information or documents on this WEBSITE to another person or persons, express authorisation is required. To request such authorisation, send an e-mail (telephone us to give you a mail adress) including your name, address and telephone number, in the case of a link request, indicate the website you wish to link to the SILAM WEBSITE. Alternatively, you may include a brief description of the piece of information you are interested in copying, how you plan to distribute it and to whom.

7.- Procedure for making claims of copyright infringement

If you believe that your any of the information on this WEBSITE constitutes a infringement of intellectual property or any other type of rights, please notify SILAM by telephone or by writing to the SILAM corporate office. The following information should be included:

I. Full name, passport or national identity document number, address, telephone number and e-mail address of the claimant or person authorised to act on the copyright owner’s behalf.
II. Identification of the copyrighted material claimed to have been infringed and, particularly in the case of an alleged infringement of industrial or intellectual property, an accurate and specific description of the content protected by copyright and the exact location of the material on the WEBSITE.
III. Express declaration of the following: (a) that the information relative to the copyright infraction is faithful and accurate and that the claimant is the legitimate holder of the copyright, and (b) that use made of the material is illicit and infringes the copyright holder’s rights.

8.- Personal information

8.1. In order to use or have accesses to some of the products, services and/or information on the WEBSITE, SILAM may require users to fill in certain registration forms with information that personally identifies you. SILAM handles this personal information under the terms set forth in the Privacy Policy.. As a user, when you complete and submit the online forms, you are giving SILAM express AUTHORISATION to collect, automatically process and transfer, according to each case, the requested personal information in accordance with the purposes and under the terms and conditions detailed in the Privacy Policy.
8.2. SILAM has implemented and will continue to implement the technical and organisational security measures required by current law. However, given the nature of the Internet and the fact that network security measures are not infallible, users acknowledge and accept that SILAM cannot guarantee 100% security in the use of its WEBSITE.

9.- Notices

Unless otherwise stipulated, any notifications required under the general terms of use, or related in any way thereto, shall be sent in writing by post to the SILAM corporate office.

10.- Completeness

The clauses contained in the General Terms of Use constitute a formal definitive declaration of acceptance by the parties. Any document or declaration existing prior to the effective date of these General Terms of Use shall be considered definitively revoked.

11.- Waiver of rights

On the part of SILAM, refraining to exercise its rights in the event of a breach of one of the clauses in the General Terms of Use shall not be construed to be a waiver of its rights with regard to any other breach in the General Terms of Use or any other provision.

12.- Duration and termination

12.1. The duration of the WEBSITE and products, services and information provided therein will be indefinite. The preceding not withstanding, any legal relationship shall be immediately terminated when SILAM publishes new General Terms of Use. Access to and use of the WEBSITE shall constitute full acceptance of the new terms and conditions and the beginning of a new legal relationship.
12.2. In all cases, SILAM is entitled to unilaterally terminate or suspend the provision of the WEBSITE and/or any of the products, services and information therein at any time, without further explanation.

13.- Governing law, language and jurisdiction

13.1. These Terms of Use are governed by current Spanish law (without regard to any rules of conflict that require the application of laws of another jurisdiction). Both SILAM and WEBSITE users agree that any controversy or claim arising out of the products, services or information of the WEBSITE subject to these Terms of Use shall be settled in the Courts and Tribunals of Donostia–San Sebastián, thus expressly renouncing any other jurisdiction. Moreover, the Spanish version shall be the applicable language for any uncertainty, controversy or interpretation of the present legal terms and conditions.
13.2. If a user resides outside of Spain, both the user and SILAM shall be subject to the decisions of the Courts and Tribunals of Donostia–San Sebastián, expressly renouncing any other jurisdiction.