Privacy policy
WELCOME to the privacy policy of SILICONAS SILAM S.A. (hereinafter referred to as SILAM), which hereby notifies you that http://www.silam.com is its official WEBSITE (hereinafter WEBSITE).
Thank you for taking the time to read SILAM’s privacy policy. It is designed to help you better understand the following aspects:
1.- PERSONAL INFORMATION COLLECTED BY THE WEBSITE
2.- USE AND DISCLOSURE OF PERSONAL INFORMATION
3.- ECONOMIC AND FINANCIAL INFORMATION
4.- FURTHER INFORMATION ON PRIVACY
5.- CONTACT INFORMATION
This policy is governed by the current Spanish Personal Data Protection Act. In all cases, the WEBSITE reserves the right to change its Privacy Policy at any time and therefore recommends that users review it on a regular basis.
1. - PERSONAL INFORMATION COLLECTED BY THE WEBSITE
As a user you can visit us without disclosing any personal information. However, the personal data collected by the WEBSITE comes from the information you have directly provided to us through the following form:
Contact Information Form: through http://www.silam.com, in which data is directly stored by SILAM.
2.- USE AND DISCLOSURE OF PERSONAL INFORMATION
If the user is an individual whose information is recorded on the above-mentioned forms managed by SILAM, he or she is informed that an automatic personal information file has been created by SILAM for the purpose of providing them with updates on our products, services and/or content. Information is also used to track and maintain any possible contractual relationship with you (the user).
If you do not wish to receive additional information on SILAM’s products, information and/or services, please notify our personal information officer by e-mail at inf@silam.com or postal mail at SILAM (Polígono Industrial José Mari Korta. Parcela A.3.2. E20750 Zumaia (Gipuzkoa) writing with the words: REMOVE ME FROM YOUR PERSONAL DATABASE. I DO NOT WISH TO RECEIVE MAILINGS ON ADDITIONAL PRODUCTS, INFORMATION OR SERVICES.
Every time the WEBSITE collects data, a link to this document will be provided.
Your personal information shall not be disclosed without your express authorisation.
3.- ECONOMIC AND FINANCIAL INFORMATION
SILAM does not collect users’ financial information.
When SILAM asks for your credit card information for online payment, it goes through the financial institution’s money transfer system, which guarantees that funds are transmitted in encrypted form. The bank collects your credit card details and notifies us of credit availability, but does not disclose credit card information.
4.- FURTHER INFORMATION ON PRIVACY
4.1. Right to access, cancellation, rectification and objection
In accordance with current legislation governing the protection of personal information, you are entitled to exercise your right to access, cancellation, rectification and objection to the processing of your personal data by contacting the personal information officer by e-mail at inf@silam.com or postal mail at SILAM (Polígono Industrial José Mari Korta. Parcela A.3.2. E20750 Zumaia (Gipuzkoa), and include your name, address, telephone and a copy of your passport or national identity card.
4.2. SILAM DOES NOT USE COOKIES
Cookies (pieces of information that a website transfers to an individual's hard drive for identification purposes) are not used by SILAM.
SILAM and IP addresses - An IP address is a series of numbers that are automatically assigned to your computer whenever you visit a website or through a company’s LAN or WAN. The SILAM WEBSITE DOES NOT use IP addresses to gather information on user behaviour or to count the number of visits to the website. We respect your anonymity. The WEBSITE does use user IP addresses or any other information to create hyperlinks.
4.3. Security measures
The WEBSITE uses a system of password-protected access to databases created for collecting and storing personal information, which allows only authorised parties access to this data. However, 100% security does not exist on the Web and therefore it is difficult for the WEBSITE to fully guarantee the security of your data transmitted directly or via the online products and services. Once SILAM has received your personal information every effort is made to ensure that your personal information is secure.
If you have any questions about our Privacy Policy or practices, please contact our personal information officer by e-mail at inf@silam.com or postal mail at SILAM (Polígono Industrial José Mari Korta. Parcela A.3.2. E20750 Zumaia (Gipuzkoa).